Archive for the ‘Uncategorized’ Category

PrepLogic Responds to Your Feedback

Tuesday, March 2nd, 2010

How about another round of QA with your Managing Editor and a few inquisitive customers? Our first item comes from the A+ Essentials (220-701) Practice Exam. The question is:

Your boss wants you to procure an external hard drive for his PC so that it can be quickly backed up. If he wants the quickest backup, which of the following busses should you use? Select the best answer.

A.) IEEE 1394
B.) IEEE 1284
C.) RS-232
D.) USB 2.0

The correct answer is A. Let’s run through why A is the right choice.

Answer choice B, IEEE 1284, is the spec for parallel ports which, when compared to either USB or FireWire (IEEE 1394), is much slower—about 1.5 MB/s. Definitely out. C, RS-232 is the spec for serial ports. Also too slow at 115 KB/s. That leaves A and D. USB 2.0 is an excellent transfer mechanism; but, when compared to FireWire, it’s slower: 480 Mpbs.
Tom from Mariposa CA had a question about the explanation for why FireWire is correct. We explain that FireWire is good for up to 800 Mbps and is, thus, faster than USB 2.0. Tom writes: “IEEE 1394 is 400 Mbps; USB 2.0 is 480 Mbps; IEEE 1394b which is not a choice here, runs at 800.”
Technically, Tom is correct. The b revision for IEEE 1394 is the one that runs at 800 Mbps. But, the community doesn’t refer to FireWire by its revision designation in more common parlance. All things being equal, the IEEE 1394 revision that runs at 400 Mbps is actually IEEE 1394-1995. But we don’t call it that; likewise, we don’t refer to the 2006 revision of the standard as IEEE 1394c-2006. Nor will we call the as yet unreleased (and blazingly fast at 6.2 Gbps!) IEEE 1394 revision as IEEE P1394d. Whatever the currently used FireWire standard is, it will be referred to as IEEE 1394 (or FireWire).

The next item we’ll go over comes from PrepLogic’s CCNA Voice Practice Exam. The question states:
“Using the given analog sound wave diagram, which part of the sound wave depicts the amplitude?” For reference, we’ve included this diagram.

ccna-voice-q43

The answer choices are as follows:

A.) Letter A
B.) Letter B
C.) Letter C
D.) Letter D

The correct answer is B.

James from Melbourne, Australia remarks that he “[does not] agree with… letter B. Self study says it’s… Letter C”.
Here’s the rub: the diagram actually shows two different types of amplitude identified by both Letter B and Letter C. So how do you distinguish? Well, only one type of amplitude is important to telecommunications and, thus, the CCNA Voice exam: peak amplitude. Peak amplitude is exemplified by Letter B. Peak-to-peak amplitude (Letter C) is a common way of measuring amplitude, but peak amplitude—the absolute value of the signal, is more appropriate for this measurement.

The last item we want to discuss comes from PrepLogic’s Security+ (SY0-201) Practice Exam. The question:

Which of the following is NOT true about password security?

A.) Passwords are kept secret at all times.
B.) Passwords are of a minimum sufficient length.
C.) Passwords are of a minimum sufficient strength.
D.) Passwords are generated of personal possessions or preferences.

The correct answer is D.

Stuart from Sierra Vista, AZ writes that he sees two answer choices that are repeated. This is actually another excellent demonstration of how CompTIA creates distracters that pull you away from the correct answer. The problem is that, in reading quickly, answer choices B and C do, indeed, look the same. However, if you look closely you’ll see that answer B indicates passwords “of a minimum sufficient length” while answer C indicates passwords “of a minimum sufficient strength.” This just shows that you have to make sure to read your questions very carefully when taking the test.

Ok, that’s all for now. Check back soon for another installment!

Krewe from PrepLogic Runs Gasparilla Race

Monday, March 1st, 2010

preplogic-gasperilla-kreweDespite cold, wind, rain and doctor’s orders a group from PrepLogic took on the Gasparilla Distance Classic in downtown Tampa, Florida this weekend. The events held over the weekend closed out Tampa’s annual Gasparilla festival, where the city celebrates the legend of pirate Jose Gaspar with a full-scale “pirate invasion” of the city.

The Gasparilla Distance Classic included a 5K run on Saturday and a full 26-mile marathon on Sunday. The courses winded through downtown Tampa and along the waterfront on Bayshore Boulevard, which is a really pretty view even when it’s cold and rainy. PrepLogic is proud to have been represented in both the 5K and the Marathon and equally proud that everyone made it to work on Monday morning.

A+ Certified Guy Going for the Gold in Vancouver

Friday, February 26th, 2010

A little less than an hour from now (1 p.m. PST), Olympic athlete and certified IT professional Steven Holcomb will continue his quest for the Gold Medal at the Winter Olympics in Vancouver, Canada.  As reported by the Microsoft Born to Learn blog and by CNET, Steven’s an A+ certified professional and a Microsoft MCP who has taken some time off from the tech world to pursue the ultimate prize in both the 2-man and 4-man bobsleigh events at the super-fast Whistler track in Vancouver.  Holcomb and his partner Curtis Tomasevicz finished out of the medal race at sixth place in the 2-man event. However, coming into competition on Friday Holcomb, Tomasevicz and their U.S. teammates Steve Mesler and Justin Olson are sitting in first place in the 4-man bobsleigh event.

Holcomb is an avid video gamer and is pursuing a computer science degree.  And you can see his dedication to the IT business just by looking at his twitter name; pcbobsledder.  He also likes to have fun at work. Check him out as he does The Holcy Dance in his free time in Vancouver.

Be sure to check out Holcomb as he continues his quest for Olympic gold. The 4-man bobsleigh event concludes Saturday, February 27.

UPDATE

They did it!

CompTIA A+ certified technician Steven Holcomb and his “Night Train” U.S. Olympic 4-man Bobsleigh team took the Gold Medal.  It was the first time the U.S. won the gold in that event since 1948, and almost certainly the first Olympic Gold Medal for an A+ certified technician.

All About Cisco’s CCNP Overhaul for 2010

Wednesday, February 3rd, 2010

On January 25, Cisco announced a complete redesign of the exams and the requirements for the Cisco Certified Network Professional (CCNP) certification. The new program is a three-step track of exams that focus on specific job tasks, including IP Routing, IP Switched Networks and IP Network Troubleshooting. According to Cisco the new exams “reflect the evolving job tasks of global network professionals.” Here’s a brief breakdown of the exams required for the new CCNP certification.

ROUTE (642-902) – Available March 10, 2010:
According to the Cisco Learning Network website, passing the new ROUTE (642-902) exam will “certify that the successful candidate has the knowledge and skills necessary to use advanced IP addressing and routing in implementing scalable and secure Cisco ISR routers connected to LANs and WANs.” The topics for the exam are:

  • Implement an EIGRP based solution, given a network design and a set of requirements
  • Implement a multi-area OSPF Network, given a network design and a set of requirements
  • Implement an eBGP based solution, given a network design and a set of requirements
  • Implement an IPv6 based solution, given a network design and a set of requirements
  • Implement an IPv4 or IPv6 based redistribution solution, given a network design and a set of requirements
  • Implement Layer 3 Path Control Solution

SWITCH (642-813) – Available March 10, 2010:
Cisco’s new SWITCH (642-813) is an important part of the CCNP certification. Accoding to Cisco, passing this exam will “will certify that the successful candidate has important knowledge and skills necessary to to plan, configure and verify the implementation of complex enterprise switching solutions using Cisco’s Campus Enterprise Architecture.” The topics for SWITCH (642-813) include:

  • Implement VLAN based solution, given a network design and a set of requirements
  • Implement a Security Extension of a Layer 2 solution, given a network design and a set of requirements
  • Implement Switch based Layer 3 services, given a network design and a set of requirements
  • Prepare infrastructure to support advanced services
  • Implement High Availability, given a network design and a set of requirements

TSHOOT (642-832) – Available April 30, 2010
TSHOOT is Cisco’s toubleshooting and problem solving component of the CCNP. According to Cisco “the TSHOOT 642-832 exam will certify that the successful candidate has important knowledge and skills necessary to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.” The are just two topics for this exam, although the second topic is a 25-point list of protocols that the candidate must be able to troubleshoot. The topics are:

  • Maintain and monitor network performance
  • Troubleshoot Multi Protocol system networks

The new three-exam series replaces the previous four-exam track that included BSCI (642-901), BCMSN (642-812), ISCW (642-825) and ONT (642-845). The final day to take four-exam series tests is July 31, 2010. There will be a brief time (from March 10 through July 31, 2010) when exams for both series will be available.

CompTIA Announces Changes to A+, Network+ and Security+…….Twice.

Monday, February 1st, 2010

At the beginning of the year, CompTIA announced that people with the A+, Network+ and Security+ certifications would have to renew their certifications every three years to keep their credentials valid. Previously, there had been no renewal required and each of those three certifications remained valid forever. The new requirements were similar to those for other popular industry certifications including the Cisco CCNA. Under the new requirements, everyone who held an A+, Network+ or Security+ would have to recertify or lose their certification.

Then, about a week later, CompTIA adjusted the new requirements. In a press release titled “CompTIA Certification Renewal Policy Clarified,” CompTIA announced that current A+, Network+ and Security+ certification holders (as well anyone who earns those certifications in 2010) would not be required to renew their certifications. According to the release “All individuals currently certified in CompTIA A+, CompTIA Network+ and/or CompTIA Security+ will retain their “certified for life” status with no requirement to recertify or retest. Individuals who become certified in CompTIA A+, CompTIA Network+ or CompTIA Security+ by December 31, 2010 also will be considered certified for life.”

So now the only candidates that will be required to renew their certifications are those who get certified after January 1, 2011. Those people will need to follow one of the recertification methods every three years to keep their certification up-to-date. These new rules will make it tougher to stay certified, but should improve the value and credibility of the certifications. With the new criteria, these certifications now carry ISO 17024 accreditation. And with a recertification requirement, employers are ensured that people with the A+, Network+ and Security+ have the most recent skills.

The most straight forward way to recertify is to pass your certification exam again. But that’s not the only way. CompTIA is giving you the option to perform activities that earn you Continuing Education Units (CEUs) you may use toward recertification. To renew the A+, one must earn 20 CEUs. For the Network+ it’s 30 CEUs and for Security+ it’s 50 CEUs. Some of the CEU-eligible activities include:

* Teaching, lecturing or presenting industry content relevant to the highest level CompTIA Certification.
* Attendance at relevant industry events, seminars or conferences.
* Full participation in CompTIA exam development workshops.
* Publishing a relevant industry article, white paper, blog or book.

For more information about CompTIA certification, check out the official CompTIA website or give our career counselors a call at 1-800-418-6789.

PrepLogic Responds to Your Feedback

Friday, January 8th, 2010

Hello everyone!

As most of our customers know, each of our practice exam questions feature a little blue link at the top of the engine that enables you to issue feedback for that question.  This is a great benefit for us for a couple of reasons. First,  it helps us identify and correct the rare spelling/content errors that appear.  It also helps us keep in touch with customers and take the pulse of the people who are using our training to get ready for the exam .  We felt like this would be a neat opportunity to take some of the feedback people have sent us recently and use our blog as a way for us to answer those questions, personally.  So, let’s start it off with a good question regarding the Certified Ethical Hacker exam.  Specifically, question number 249, which reads:

What are some common ways to prevent password guessing on a Windows Machine?  Select the best answers:

A.) Block ports 135-139

B.) Enforce Complex passwords

C.) Log security events 529 and 539

D.) Use NTInfoScan (now CIS)

E.) Use L0phtcrack

Obviously we can eliminate answer choice D as it’s a vulnerability scanner.  The latter is eliminated because, while it is an password auditing tool, it would only help us—at best—identify weak passwords.  The correct answers, then, are A, B and C.  The feedback we received from the customer is as follows:

“The Question is asking for ‘ways to prevent’ but logging does not prevent anything.  It is a detective control.”

Allow us to elaborate, a bit.  It’s true that logging is a detective control, but remember that the question is asking for ways to prevent a very specific kind of network attack: password guessing.  Logging security events 529 and 539—the log on and log off events, respectively—will allow us to see where on the system someone might be attempting to gain access through password guessing.  Without the logs, we’d be hard pressed to identify and counteract the threat.

Ok, our next comment comes from question number 114 of the CompTIA A+ IT Technician (220-602) practice exam.  The question reads:

You are configuring an email application on a laptop for a new user. The user is a salesperson and will be traveling most of the time. The email client and the email server both support the IMAP and POP3 protocols for receiving mail and you need to determine which to use. Which of the following characteristics about the users’ needs would be most important in determining which protocol to use? Select the best answer.

A.) The user has a significant amount of disk space available.

B.) The user requires that all email delivery be encrypted.

C.) The user needs to access her email from multiple machines or email clients.

D.) The user requires access to existing email messages, even while offline.

The correct answer is C.  Here’s the feedback we got from the customer:

“This question clearly states ‘You are configuring an email application on a laptop for a new user. The user is a salesperson and will be traveling most of the time….’ Yet, the answer to the question implies the user will not be using the laptop. The correct answer according to the test is ‘The user needs to access her email from multiple machines or email clients.’ If that is the case, why state that a laptop is being configured for the user. The answer is B, or is this a trick question?”

You’re right, technically it is a trick question. But it is similar to the type of question you’ll find on the actual A+ exam.  The question relies on your assumption that because we opened with a laptop that means the salesperson will necessarily use the laptop.  This question is less about the hard, technical knowledge required to be a PC tech and more about preparing you for the kinds of questions you’ll encounter on CompTIA’s tests .  A+ may be an entry-level certification, but the test is no joke (one of the most gifted technicians I’ve known failed the 600 series A+ three times).  They will try to trick you.  You have to be able to see through distracters, like the laptop in this question, and get to the meat of what they’re looking for.

Alright, that’s all for now.  Keep the feedback coming in, folks!