ITIL® is among the world’s leading authorities on technology and IT Service Management (ITSM) best practices. PrepLogic’s new ITIL® v3 LearnSmart Video Training helps people who want a career in this profession to get ITIL® skills and certifications that are becoming so popular in the field.

The new course provides total instruction for you to pass your ITIL v3 Foundations exam and earn the ITIL® v3 Foundations certificate. ITIL® Foundations is the first in a series of certifications from ITIL® that also includes ITIL® Intermediate certification and ITIL® Expert. All of these certifications center around best practices for service management. Not sure what a service is? Then check out this clip from ITIL® v3 LearnSmart Video Training

The complete ITIL® v3 Foundations course includes three sessions of training devoted to IT service management. Session 1 gives you a complete introduction and overview of concepts with sections including Service and the Service Lifecycle, Understanding Service Management, Service Strategy and more. Session 2 digs a little deeper into the service lifespan with sections including Service Asset/Configuration Management, Change Management and ITIL© Management. Session 3 wraps up the course with instruction on Incident and Problem Management, Continual Service Improvement, Technology and Architecture and finally a discussion on the exam itself.

ITIL® v3 LearnSmart Video Training is available now as an independent product or as part of our Unlimited Access library. To find out more about ITIL© or IT Service Management training, give us a call at 1-800-418-6789. Good luck on your training.