Archive for the ‘A+ Certification’ Category

PrepLogic Responds to Your Feedback

Tuesday, March 2nd, 2010

How about another round of QA with your Managing Editor and a few inquisitive customers? Our first item comes from the A+ Essentials (220-701) Practice Exam. The question is:

Your boss wants you to procure an external hard drive for his PC so that it can be quickly backed up. If he wants the quickest backup, which of the following busses should you use? Select the best answer.

A.) IEEE 1394
B.) IEEE 1284
C.) RS-232
D.) USB 2.0

The correct answer is A. Let’s run through why A is the right choice.

Answer choice B, IEEE 1284, is the spec for parallel ports which, when compared to either USB or FireWire (IEEE 1394), is much slower—about 1.5 MB/s. Definitely out. C, RS-232 is the spec for serial ports. Also too slow at 115 KB/s. That leaves A and D. USB 2.0 is an excellent transfer mechanism; but, when compared to FireWire, it’s slower: 480 Mpbs.
Tom from Mariposa CA had a question about the explanation for why FireWire is correct. We explain that FireWire is good for up to 800 Mbps and is, thus, faster than USB 2.0. Tom writes: “IEEE 1394 is 400 Mbps; USB 2.0 is 480 Mbps; IEEE 1394b which is not a choice here, runs at 800.”
Technically, Tom is correct. The b revision for IEEE 1394 is the one that runs at 800 Mbps. But, the community doesn’t refer to FireWire by its revision designation in more common parlance. All things being equal, the IEEE 1394 revision that runs at 400 Mbps is actually IEEE 1394-1995. But we don’t call it that; likewise, we don’t refer to the 2006 revision of the standard as IEEE 1394c-2006. Nor will we call the as yet unreleased (and blazingly fast at 6.2 Gbps!) IEEE 1394 revision as IEEE P1394d. Whatever the currently used FireWire standard is, it will be referred to as IEEE 1394 (or FireWire).

The next item we’ll go over comes from PrepLogic’s CCNA Voice Practice Exam. The question states:
“Using the given analog sound wave diagram, which part of the sound wave depicts the amplitude?” For reference, we’ve included this diagram.

ccna-voice-q43

The answer choices are as follows:

A.) Letter A
B.) Letter B
C.) Letter C
D.) Letter D

The correct answer is B.

James from Melbourne, Australia remarks that he “[does not] agree with… letter B. Self study says it’s… Letter C”.
Here’s the rub: the diagram actually shows two different types of amplitude identified by both Letter B and Letter C. So how do you distinguish? Well, only one type of amplitude is important to telecommunications and, thus, the CCNA Voice exam: peak amplitude. Peak amplitude is exemplified by Letter B. Peak-to-peak amplitude (Letter C) is a common way of measuring amplitude, but peak amplitude—the absolute value of the signal, is more appropriate for this measurement.

The last item we want to discuss comes from PrepLogic’s Security+ (SY0-201) Practice Exam. The question:

Which of the following is NOT true about password security?

A.) Passwords are kept secret at all times.
B.) Passwords are of a minimum sufficient length.
C.) Passwords are of a minimum sufficient strength.
D.) Passwords are generated of personal possessions or preferences.

The correct answer is D.

Stuart from Sierra Vista, AZ writes that he sees two answer choices that are repeated. This is actually another excellent demonstration of how CompTIA creates distracters that pull you away from the correct answer. The problem is that, in reading quickly, answer choices B and C do, indeed, look the same. However, if you look closely you’ll see that answer B indicates passwords “of a minimum sufficient length” while answer C indicates passwords “of a minimum sufficient strength.” This just shows that you have to make sure to read your questions very carefully when taking the test.

Ok, that’s all for now. Check back soon for another installment!

A+ Certified Guy Going for the Gold in Vancouver

Friday, February 26th, 2010

A little less than an hour from now (1 p.m. PST), Olympic athlete and certified IT professional Steven Holcomb will continue his quest for the Gold Medal at the Winter Olympics in Vancouver, Canada.  As reported by the Microsoft Born to Learn blog and by CNET, Steven’s an A+ certified professional and a Microsoft MCP who has taken some time off from the tech world to pursue the ultimate prize in both the 2-man and 4-man bobsleigh events at the super-fast Whistler track in Vancouver.  Holcomb and his partner Curtis Tomasevicz finished out of the medal race at sixth place in the 2-man event. However, coming into competition on Friday Holcomb, Tomasevicz and their U.S. teammates Steve Mesler and Justin Olson are sitting in first place in the 4-man bobsleigh event.

Holcomb is an avid video gamer and is pursuing a computer science degree.  And you can see his dedication to the IT business just by looking at his twitter name; pcbobsledder.  He also likes to have fun at work. Check him out as he does The Holcy Dance in his free time in Vancouver.

Be sure to check out Holcomb as he continues his quest for Olympic gold. The 4-man bobsleigh event concludes Saturday, February 27.

UPDATE

They did it!

CompTIA A+ certified technician Steven Holcomb and his “Night Train” U.S. Olympic 4-man Bobsleigh team took the Gold Medal.  It was the first time the U.S. won the gold in that event since 1948, and almost certainly the first Olympic Gold Medal for an A+ certified technician.

Exclusive A+ 2009 Video Preview : Video Cards

Tuesday, January 19th, 2010

We really enjoy the new A+ 2009 LearnSmart Video Training more and more everyday. It’s filled with some of the most entertaining and clever video instruction methods ever released. Instead of just using boring slides and arrows to illustrate training topics and software components, your instructor Mike Meyers shrinks down and gets in there himself! I can’t describe it well enough to do it justice, so why not take a look yourself. Watch the following clip and learn about Video Cards from Mini-Mike, your instructor for CompTIA A+ 2009 LearnSmart Video Training.

PrepLogic Responds to Your Feedback

Friday, January 8th, 2010

Hello everyone!

As most of our customers know, each of our practice exam questions feature a little blue link at the top of the engine that enables you to issue feedback for that question.  This is a great benefit for us for a couple of reasons. First,  it helps us identify and correct the rare spelling/content errors that appear.  It also helps us keep in touch with customers and take the pulse of the people who are using our training to get ready for the exam .  We felt like this would be a neat opportunity to take some of the feedback people have sent us recently and use our blog as a way for us to answer those questions, personally.  So, let’s start it off with a good question regarding the Certified Ethical Hacker exam.  Specifically, question number 249, which reads:

What are some common ways to prevent password guessing on a Windows Machine?  Select the best answers:

A.) Block ports 135-139

B.) Enforce Complex passwords

C.) Log security events 529 and 539

D.) Use NTInfoScan (now CIS)

E.) Use L0phtcrack

Obviously we can eliminate answer choice D as it’s a vulnerability scanner.  The latter is eliminated because, while it is an password auditing tool, it would only help us—at best—identify weak passwords.  The correct answers, then, are A, B and C.  The feedback we received from the customer is as follows:

“The Question is asking for ‘ways to prevent’ but logging does not prevent anything.  It is a detective control.”

Allow us to elaborate, a bit.  It’s true that logging is a detective control, but remember that the question is asking for ways to prevent a very specific kind of network attack: password guessing.  Logging security events 529 and 539—the log on and log off events, respectively—will allow us to see where on the system someone might be attempting to gain access through password guessing.  Without the logs, we’d be hard pressed to identify and counteract the threat.

Ok, our next comment comes from question number 114 of the CompTIA A+ IT Technician (220-602) practice exam.  The question reads:

You are configuring an email application on a laptop for a new user. The user is a salesperson and will be traveling most of the time. The email client and the email server both support the IMAP and POP3 protocols for receiving mail and you need to determine which to use. Which of the following characteristics about the users’ needs would be most important in determining which protocol to use? Select the best answer.

A.) The user has a significant amount of disk space available.

B.) The user requires that all email delivery be encrypted.

C.) The user needs to access her email from multiple machines or email clients.

D.) The user requires access to existing email messages, even while offline.

The correct answer is C.  Here’s the feedback we got from the customer:

“This question clearly states ‘You are configuring an email application on a laptop for a new user. The user is a salesperson and will be traveling most of the time….’ Yet, the answer to the question implies the user will not be using the laptop. The correct answer according to the test is ‘The user needs to access her email from multiple machines or email clients.’ If that is the case, why state that a laptop is being configured for the user. The answer is B, or is this a trick question?”

You’re right, technically it is a trick question. But it is similar to the type of question you’ll find on the actual A+ exam.  The question relies on your assumption that because we opened with a laptop that means the salesperson will necessarily use the laptop.  This question is less about the hard, technical knowledge required to be a PC tech and more about preparing you for the kinds of questions you’ll encounter on CompTIA’s tests .  A+ may be an entry-level certification, but the test is no joke (one of the most gifted technicians I’ve known failed the 600 series A+ three times).  They will try to trick you.  You have to be able to see through distracters, like the laptop in this question, and get to the meat of what they’re looking for.

Alright, that’s all for now.  Keep the feedback coming in, folks!

A+ certified, what’s next?

Wednesday, October 21st, 2009

So, in those first few months after I got my A+, I tried some old school kind of things, like cold-calling local businesses in my home town, walking up to the doors of some of the bigger corporations (my hometown is the host of Aflac, home of that annoying duck voiced by Gilbert Godfrey) and, eventually, driving up to the local metropolis—Atlanta, in my case—and doing the same thing there. I actually didn’t have a lot of success finding a job that way, but I did learn a few important lessons about the hunt. For instance, be prepared for a large degree of cluelessness on the part of human resource personnel. As it turns out, most people don’t know what an A+ or Net+ certification means, who CompTIA is and why any of that stuff is important. Try not to get discouraged when you hit roadblocks like that. You can actually use that cluelessness as a conversation starter to explain what your certification means. At the very least, it gives you the opportunity to explain your qualifications and what sort of job roll you might be able to play.

Learn to market yourself. This is a big one. And, today, you have so many places to market yourself for free. Start a blog about the job hunt and the things you’re doing to stay current in the industry and get hired. Leverage all those social networking sites you’re a part of. I’ve seen three people get jobs simply by posting a status message that says, “Hey, I just got my whatever certification and if anyone knows anybody looking, let me know!” I have a former CPA relative that gets Facebook contacts hired to positions at his previous customers’ places of business all the time.

Another thing to keep in mind: you’re now officially “that guy or gal” that your friends go to for basic technical support. In our ever more connected society, that’s networking you just can’t buy. So, sure, go fix Aunt Patty’s printer problem; but make sure you tell her to let her friends and associates know what a great techie you are. Within a month or so of doing pro bono work for your circle of acquaintances, you should have a pretty nice list of contacts you can mine for job search data. (more…)